Frequently asked questions
How quickly will you reply?
We aim to reply to every message within one working day.
Can you help with my player account?
For questions about deposits, withdrawals or your JB8 account, use live chat on the JB8 site, as the support team there can see your account details.
I want to set a limit or take a break. Who do I contact?
Contact JB8 support through live chat and ask about deposit limits, time-outs or self-exclusion. Our responsible gambling guide explains each option.